Access to Excellence

Since arriving at Granite State College, I have met with students at our Concord, Claremont, Conway, and Rochester regional campuses and hosted an online chat for our distance learning students. The message has been consistently positive when it comes to the quality of education and services students feel they are receiving from GSC. I have also spent enough time with staff throughout the college to know that there is a very high level of student caring that exists throughout the college. The Granite State College mission of access and opportunity is one staff embrace and students appreciate.

At the same time, colleges and universities must learn to go beyond caring about students and ensure that their practices, systems, and policies are "student-centered." Which means that we anticipate student needs and align our practices, systems and policies in a way that enhances student success and minimizes student frustration.

Over the past several months we have taken steps at Granite State College to better align our practices, systems and policies with student needs and goals. For example, more than half of our students are now enrolled in online courses, so in order to better support our distance learning students we have recently added new online tutoring services. We are also introducing new self-service capabilities that allow students to better plan their programs of study. And we are focusing attention on course scheduling to ensure more rapid tracks to degree obtainment.

This student-centered focus will be core to Granite State College as we engage in a process of continuous improvement moving forward, and find new ways to serve the evolving needs of adult students throughout the state of New Hampshire and the region.